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1: Do you guys ship orders quick?

Most of the orders are shipped within 2 working days after clear payment. Some big packages may need extra 1 - 2 days because we always test each item before shipment. Normally the delay is no more than 3 days as we have an experienced and dedicated shipping department.


2: What kind of shipping methods do you offer?

For packages less than 2KG, we usually use China Post ePacket air mail parcel or Hong Kong post international air mail parcel; for packages more than 2KG, we will ship by express. You may have us ship by DHL / UPS / TNT / FedEx, however we might charge you extra shipping cost according to your order weight and location. Please do not hesitate to contact us for the details.


3: Do you offer shipping discount?

All the products are free shipping / handing thus there is no shipping discount. You don't need to worry about any hidden cost.


4: Do you offer discount if I buy multiple items?

Yes, we have discount program for multiple items, please contact us for the item number and quantity you need, we will be able to calculate discount rate for you then.


5: How to deal with the Customs?

Hong Kong is a free port, the Hong Kong goverment does not charge any Sales Tax or Export Tax, thus we do not charge any tax. We will declare the package as gift at low value, normally there is no( or little ) Import Tax. The customs of your country might charge you on customs, so you might want to know more about the policy of your country / area. You will have to take the customs if there is any. When you place the order, you can specify the customs details( the type of goods and the value ) so as to avoid taxes.